Privacy Policy
1. Introduction
This Privacy Policy describes how Euphoria Designs (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.designeuphoria.com (the “Site”).
2. What Information We Collect
When you visit our Site, we collect several types of information.
A. Information You Provide Directly: We collect personal information that you voluntarily provide to us when you:
- Make a purchase or attempt to make a purchase. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Create an account on our Site.
- Sign up for our newsletter or marketing communications.
- Contact us for customer support or inquiries.
- Participate in a survey, contest, or promotion.
B. Information We Collect Automatically (Device Information): When you visit the Site, we automatically collect certain information about your device, including:
- Log Data: Your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Cookies: Small data files placed on your device or computer that often include an anonymous unique identifier. We use cookies to remember your preferences, keep you logged in, and analyze how you interact with our Site.
- Usage Data: Information about how you browse and interact with the Site, such as the specific web pages or products you view, and the search terms that led you to our Site.
- Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Fulfillment: To process your purchases, arrange for shipping, and provide you with invoices and order confirmations.
- Communication: To communicate with you about your orders, respond to your inquiries, and provide customer support.
- Marketing and Advertising: To send you promotional emails, special offers, or marketing communications that we believe may be of interest to you, in line with your preferences. You can opt-out of these communications at any time.
- Site Improvement: To screen for potential fraud and risk (particularly your IP address) and to generally improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).
- Account Management: To manage your account and provide you with a personalized shopping experience.
- Legal Compliance: To comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Sharing Your Personal Information
We share your Personal Information with third-party service providers to help us provide our services and fulfill our contracts with you. For example:
- We use a platform like Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [Insert Link to Shopify’s Privacy Policy].
- We use payment processors like PayPal or Stripe to securely process your payments.
- We use shipping and logistics companies to deliver your orders.
- We may use analytics services like Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: [Insert Link to Google’s Privacy Policy].
- We may share information about your use of the Site and your purchases with our advertising partners to provide you with targeted advertisements.
- We may also share your Personal Information to comply with legal obligations, enforce our policies, and protect the rights, property, or safety of our business or others.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
- Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information in certain circumstances.
- Right to Object to Processing: You have the right to object to the processing of your personal information for marketing purposes.
- Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below.
6. Data Retention
We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you place an order through the Site, we will retain your order information for our records unless and until you ask us to erase this information.
7. Security
We take reasonable technical and organizational measures to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new “Last Updated” date.
9. Contact Us
If you have any questions or concerns about our privacy practices, or if you would like to exercise your rights, please contact us at:
- Email: info@designeuphoria.com
